The Aqua Star warranty
AquaStar water heaters are warranted by the
Manufacturer (Bosch) through Controlled Energy Corp. Controlled
Energy Corp. (CEC) will furnish a replacement heat exchanger and
will furnish a replacement of any other part which fails in normal
use and service within the applicable periods specified below, in
accordance with the terms of this warranty. The CEC replacement will
be warranted for the unexpired portion of the original warranty.
This warranty will be valid only for water heaters in possession of
the original purchaser as recorded on the warranty card.
If the heat exchanger fails within fifteen (15) years after the
original installation and operation (units installed on or after
January 01, 2001), CEC will furnish a replacement heat exchanger.
However, if the water heater is installed in other than a single
family dwelling, or is used as a circulating heater in any
application, this heat exchanger warranty is limited to two (2)
years from date of original installation and operation.
If any other part fails within two (2) years after original
installation and operation, CEC will furnish a replacement part free
This warranty does not cover any labor costs
associated with service, removal or re-installation of part(s). All
such costs must be borne by the Purchaser.
This warranty will not apply:
1. to defects or malfunctions resulting from failure to properly
install, operate or maintain the unit in accordance with the printed
2. to damage or abuse, accident, neglect or freezing and other acts
3. to damage resulting from operation with either the thermocouple
or overheat sensor removed;
4. to failure of the heat exchanger resulting from the operation of
the water heater in a corrosive atmosphere or at water temperatures
exceeding the maximum rating, or if the water heater is not supplied
with potable water.
5. to defects or damage cause by any attachment or modification,
including any energy-saving device.
Note: The water heater must be free of damaging scale
deposits and not subject to gas pressures greater than those shown
on the rating plate, which must not be altered, defaced or removed.
||1. The Owner should contact the
dealer who sold the water heater covered by this warranty or
2. Owner should submit the warranty claim directly to CEC at the
address listed below, and they will arrange for the handling of
3. Whenever any inquiry or service request is made, be sure to
include the water heater model number, the date of manufacture,
date of installation, Dealer's name and the watts and voltage.
4. When returning the water heater or component part(s), they
must be individually tagged and identified with the Returned
Goods Authorization # issued by CEC and shipped prepaid to CEC
at the address below.
No one is authorized to make any other warranties on behalf of CEC.
It is expressly understood that the replacement warranty of CEC
shall be in lieu of any and all other warranties, express or
implied, including warranties of merchantability or fitness for a
particular use or purpose, and further that CEC shall not be liable
for any loss or damage directly or indirectly arising from the use
of the hot water heater, or for any consequential damages arising
from such use (including damages from water leakage). CEC's sole
liability with respect to any defect shall be for the replacement of
defective part(s). Some states do not allow such limitations and
exclusions, so the above may not apply to you. This warranty gives
specific legal rights. You may also have other rights which vary
from state to state. In the event that warranty service is required,
reasonable proof of the effective date of installation and operation
must be provided; otherwise it may not be possible to honor